Privacy Policy
Privacy Policy – London Camera & Antique Auction Ltd
London Camera & Antique Auction Ltd takes the storage and use of personal data very seriously.
This Privacy Policy explains the type of information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) 2018 and the UK Data Protection Act 2018.
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and any changes will take effect immediately upon posting.
Who We Are
London Camera & Antique Auction Ltd operates from:
London Camera & Antique Auction Ltd
11 High Street,Carshalton, SM5 3AP
📞 Office: 02081493085
📞 Phone: 00447777309430
📧 Email: contact@carshaltonauction.co.uk
We provide auction and valuation services for cameras, antiques, and collectibles via our physical premises and online platforms at https://londoncamera.smoothbyteit.dev/
How and When We Collect Personal Data
We collect personal data in the following circumstances:
When you register as a bidder or vendor, either online or in person.
When you request valuations, condition reports, or consignment services.
When you sign up for our newsletters or mailing lists.
When you make payments for purchases or receive payments for sales.
When you visit our website, including through cookies, analytics, and server logs.
When you are recorded on our CCTV systems for safety and security purposes.
We may also receive information about you from third parties acting on your behalf or who refer you to us.
What Personal Data We Collect and Why
We may collect and store the following personal information:
Contact Information: name, postal address, telephone number, and email address.
Financial Details: bank account information (for vendors’ payments), or payment details via secure payment processors.
Identification Data: proof of identity (e.g., passport or driving licence) for compliance with anti-money laundering regulations.
Transaction History: details of lots bought or sold, invoices, and communications.
Website Data: IP address, browser type, and pages visited (via cookies and analytics).
We process this information for the following reasons:
To fulfil auction and valuation services.
To comply with legal obligations (including HMRC and money laundering laws).
To send marketing communications (only with your consent).
To maintain business records, handle disputes, and prevent fraud or theft.
To ensure safety and security within our premises.
Email and Marketing Communication
We may use your name and email address to send:
Updates about upcoming auctions or special sales.
Newsletters or promotional offers related to our services.
Each email will include an unsubscribe link, allowing you to opt out at any time.
We may also occasionally send printed materials to your postal address if you have consented to receive them.
Retention of Data
We retain personal data for as long as necessary to comply with our legal and business obligations.
Typically, data is stored for seven (7) years, in accordance with HMRC and financial record-keeping laws.
After this period, personal data is securely deleted or anonymised.
Data Access and Security
Access to personal data is restricted to authorised staff who require it for legitimate business purposes.
We take all appropriate technical and organisational measures to keep your information secure, including:
Password-protected systems
Encryption and antivirus software
Secure servers and backups
Staff data protection training
Transfer of Data and Third Parties
We will never sell or rent your personal data to third parties.
We may share your information only when necessary for legitimate business purposes, such as:
Payment processing (e.g., via PayPal or bank transfer)
Mailing list management (e.g., Mailchimp or similar providers)
Professional valuers or couriers who assist with consignments
Law enforcement or government agencies where legally required
All third-party service providers are required to comply with UK data protection laws and maintain strict confidentiality.
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion (“right to be forgotten”) where applicable.
Withdraw consent for marketing at any time.
Object to or restrict data processing in certain cases.
You can make a Subject Access Request (SAR) by contacting us in writing with proof of identity.
Requests will be processed within one month, unless legal or regulatory reasons require us to retain data longer.
Right to be Forgotten
You may request deletion of your personal data under Article 17 of the GDPR.
We will comply unless retention is required by law or for the defence of legal claims.
For details, see the Information Commissioner’s Office (ICO) guidance:
https://ico.org.uk/for-organisations/guide-to-data-protection
Complaints and Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
London Camera & Antique Auction Ltd
11 High Street, Carshalton, SM5 3AP
📞 Office: 02081493085
📞 Phone: 00447777309430
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk/
Consent
By using our website or submitting personal information, you consent to the collection and use of your data as outlined in this Privacy Policy.
Your continued use of our services constitutes acceptance of any future updates to this policy.
